About Our Use of Your Personal Information:
In order to process your merchandise orders we must ask you to provide us with information
about yourself and your credit card. This Privacy Policy describes the information
we collect and how we use that information.
Our Commitment to This Privacy Policy:
Richard Lindsay Designs takes the privacy of your personal information very seriously and we
will use your information only in accordance with the terms of this Privacy Policy.
We will not sell or rent your personally identifiable information or a list of our
customers to third parties. However, as described in more detail below, there are
limited circumstances in which some of your information will be shared with third
parties, under strict restrictions, so it is important for you to review this Privacy
Policy.
Notification of Changes:
This policy may be revised over time. We will post the amended Privacy Policy prominently
on this website so that you can always review what information we gather, how we
might use that information, and whether we will disclose it to anyone. The original
date of publication of this Privacy Policy and the dates of any revisions are posted
near the bottom of the page at the end of this document.
About Our Policy As It Regards Children:
We do not anticipate that children will make on-line purchases from this website
and it is therefore our policy that we do not minors (under the age of 18) to submit
any personal information to us.
Required Information:
To purchase products from Richard Lindsay Designs you must provide your name, address, phone
number, e-mail address, and credit card details. We may also ask you to send by
fax or mail photocopies of the credit card you used for the purchase and your drivers
license - front and back - and your signature. We will provide you with a toll-free
fax number you may use. These steps are to protect you and your good credit from
unauthorized purchases which might be attempted by someone who has acquired your
credit card number and other personal information.
Information About You From Third Parties:
In order to protect all our customers against potential fraud, we verify with third
parties the information you provide. In the course of such verification, we receive
personally identifiable information about you from such services. In particular,
when you use a credit card to make a purchase from Richard Lindsay Designs we will use card
authorization and fraud screening services to verify that your card information
and address matches the information that you supplied in the order form and that
the card has not been reported as lost or stolen.
Web Site Traffic Information:
Because of the way that World Wide Web communication standards work, when you arrive
at or leave the Richard Lindsay Designs website, we automatically receive the Web address of
the site that you came from. We also collect information on which pages of our Web
site you visit while you are on the Richard Lindsay Designs site, the type of browser you use
and the times you access our Web site. We use this information only to try to understand
our customers' preferences better and to manage the load on our servers, so as to
improve our service and your shopping experiencel. We do not track the Web sites
that you visit before or after you leave the Richard Lindsay Designs site.
Our Use of "Cookies":
"Cookies" are small files of data that reside on your computer and allow us to recognize
as you visit multiple pages in our site and add items to your shopping cart.
Customer Service Correspondence:
If you send us correspondence, including e-mails and faxes, we retain such information
in the records of your account. We will also retain customer service correspondence
and other correspondence we send to you. We retain these records in order to measure
and improve our customer service, and to investigate potential fraud and violations
of our User Agreement. We may, over time, delete these records if permitted by law.
Internal Uses of Your Personal Information:
We collect, store and process your personal information on servers located in the
United States. We use the information we collect about you in order 1) to provide
our services and process your transactions, 2) to provide customer service, and
3) to improve our products and services. We give access to individually identifiable
information about our users only to those employees who require it to fulfill customer
service requests.
Disclosure to Third Parties:
We will not sell or rent any of your personally identifiable information to third
parties. We will not share any of your personally identifiable information with
third parties except in the limited circumstances described below:
- We share information with companies that help us process the transactions you request
and protect our customers' transactions from fraud, such as sharing your credit
card number with a service that screens for lost and stolen card numbers.
- We may disclose information that we in good faith believe is appropriate to cooperate
in investigations of fraud or other illegal activity.
- We disclose information in response to a subpoena, warrant, court order, levy, attachment,
order of a court-appointed receiver or other comparable legal process, including
subpoenas from private parties in a civil action.
Security:
Richard Lindsay Designs is very careful to protect our users' information. When our registration/order
forms ask you to enter sensitive information (such as credit card number), that
information is encrypted and is protected with SSL - the industry standard technology.
We do not maintain credit card information on our servers for longer than twenty-four
hours and while the information is on our servers it is encrypted.
Our Contacts with Richard Lindsay Designs Customers:
We communicate with users on a regular basis via e-mail to provide requested services,
and we also communicate by phone to resolve customer complaints or investigate suspicious
transactions. We use your e-mail address to confirm your purchases. We do not provide
methods for you to opt out of these communications, but they will be primarily informational
in nature rather than promotional. If you have asked to be included on our mailing
list we also use your e-mail address to send you other types of communications that
you can control, including information about new products, services and special
promotions.
Internet Address Information:
We use IP addresses, browser types and access times to analyze trends, administer
the site, improve site performance and gather broad demographic information for
aggregate use.
Contacting Us:
If you have any questions about this privacy statement,Richard Lindsay Designs's information
practices, or your dealings with us, you can contact us by e-mail, call (888) 635-8602
anytime, or write us at Richard Lindsay Designs, 3760 Academy Road, Suite A, Santa Fe,
New Mexico 87507.
DATE OF FIRST PUBLICATION: May 31, 2005
REVISIONS: November 11, 2009